he AVANTI Kuusamo System contains information on travelling and accommodation in Kuusamo and its surroundings. The occasional traveller is able to search for general tourist information, to set various criteria for the selection of accommodation and to browse different accommodation alternatives. Another user category, travel agency clerks, use the system while providing travel information and reservation services for the customers.
Experimental evaluation of the Finnish field trial system was carried out in two phases, and a total of 51 users participated in the evaluation. The first phase trials of the system were carried out in late November 1997 on actual trial site in Kuusamo with 11 users.
The second phase of the field trial was carried out on two locations, Kuusamo and Espoo, in April - May 1998. Altogether 40 users participated in the second phase trials.
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